Terms of Service

Last Updated: March 15, 2024

WHILE SELF-ASSESSMENT TOOLS LIKE THIS TEST CAN HELP YOU UNDERSTAND YOUR SYMPTOMS BETTER, SELF-DIAGNOSIS IS NOT RECOMMENDED. A PROPER DIAGNOSIS REQUIRES EVALUATION BY A QUALIFIED MENTAL HEALTH PROFESSIONAL WHO CAN CONSIDER YOUR FULL MEDICAL HISTORY AND CIRCUMSTANCES.

PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER PROVISION. IT AFFECTS HOW ANY DISPUTES BETWEEN YOU AND Sol WOULD BE RESOLVED.

DO NOT USE THIS SERVICE FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL 911 (IN THE US) or 999 (IN THE UK), OR OTHER NATIONAL EMERGENCY PHONE NUMBER DEPENDING ON YOUR LOCATION.

If you are thinking about suicide or if you are considering taking actions that may cause harm to you or to others or if you feel that you or any other person may be in any danger or if you have any medical emergency, you must immediately call the relevant emergency service number, notify the relevant authorities, and seek immediate in person assistance. The Sol website displays the suicide hotline in several prominent locations and has an index of national, regional, and state resources for mental health emergencies which we implore all users of this site to use when faced with an immediate or emergent crisis.

Please read these Rules for Using the Sol Platform carefully ("Terms"). These Terms govern and apply to your access and use of the communication platform offered by Sol ("we", "our", "us", "Sol"). By accessing or using the Service, you agree to comply with and to be bound by all of the terms and conditions described in these Terms. If you do not agree to all of these terms and conditions, you are not authorized to use the Service. The terms "you", "your," and "yourself" refer to the individual user of the Service.

provide true, accurate, current, and complete information about yourself as prompted by our forms

Acceptable Use

You agree not to access or use the Services in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these Terms. You shall not post, use, store or transmit any of the following:

• a message or information under a false name
• information that is unlawful, libelous, defamatory, abusive, vulgar, obscene, racist, fraudulent, predatory of minors, harassing, threatening or hateful to any person
• unsolicited email and/or advertisement or promotion of goods and services
• any content that may cause damage to a third party
• any content which may constitute, cause, or encourage a criminal action or violate any applicable law
• information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others

Providers

Other than the guidance and advice you receive directly to you from your Provider, the graphics, educational and research sources and other incidental information on the Website or the Content, should not be considered medical advice. You should always talk to an appropriately qualified health care professional for diagnosis and treatment, including information regarding which medications or treatment may be appropriate for you. None of the Content represents or warrants that any particular medication or treatment is safe, appropriate, or effective for you. Sol does not endorse any specific tests, medications, products, or procedures.

Intellectual Property

All Content available on or through the Service is the property of Sol or its licensors and is protected by copyright, trademark, patent, trade secret and other intellectual property law. You agree not to reproduce, modify, retransmit, distribute, disseminate, sell, exploit, publish, broadcast, or circulate the content received through the Service to any third party.

Sol, All rights reserved. Subject to the Terms of this Agreement, Sol hereby grants you a limited, revocable, non-transferable, and non-exclusive license to use the software, network facilities, content, and documentation on and in the Service to the extent, and only to the extent, necessary to access and use the Service.

Disclaimers

ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED "AS IS" AND "AS AVAILABLE." SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE AND DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

Limitation of Liability

EXCEPT WHERE PROHIBITED, Sol WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY THIRD PARTY'S USE OF THE SERVICES TO THE FULLEST EXTENT PERMITTED BY LAW.

Governing Law & Disputes

US Users

You agree that any dispute or claim arising out of your use of the Services, including any dispute or claim as to the application, enforceability, scope, or interpretation of these Terms or this agreement to arbitrate, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Non-US Users

The Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Terms or their subject matter or formation or the use of the Services shall be governed by and construed in accordance with the laws of England and Wales, subject only to mandatory provisions of consumer law in the country in which you reside.